A gentleman came into our office last week Friday quite upset about some businesses in town – and presumably some homeowners – who did not have their U.S. flags at half-staff in honor of the victims who died at the hands of terrorists on Sept. 11, 2001.

Arizona Gov. Doug Ducey had issued an order that flags be flown at half-mast to honor those victims on the 14th anniversary of that horrific tragedy, an event that will forever be etched in our memories and the very fabric of this great country forever and ever.

While the gentleman’s ire was understandable – the 9/11 anniversary will always remain an emotional issue – it should also be noted that we’re confident no person or business was intentionally flouting the governor’s directive and certainly did not intend any disrespect to the 9/11 victims or their families.

It should also be noted that those who fly the U.S. flag on a daily basis are in the minority. A quick drive through town will reveal that most homeowners and businesses do not have Old Glory flying in our Sonoran Desert on any given day. So those who have flags on display should be commended for their patriotism and respect for this great country.

But we think not lowering the stars and stripes on 9/11 to half-staff is more of an oversight or a non-act of ignorance. They simply didn’t realize that was the proper protocol. They meant no disrespect. It certainly is no excuse – just reality. On the other hand, if someone chooses to fly the U.S. flag, it does come with certain responsibilities.

After all, the U.S. Code contains quite a lengthy section on proper protocols for flying our flag. We all know that tattered flags should not be flown and that they should be disposed of in a proper manner. Flags that remain up at night need to be illuminated. And when there is an order for half-staff, it should be followed.

Rather than get angry about the issue, however, perhaps a more constructive approach would be to gently educate those who don’t know all the protocols and procedures. No doubt a business person who is gently visited by a member of the American Legion, Veterans of Foreign Wars or AMVETS and educated on proper flag protocols would be more than happy to comply – and honor those who deserve honor.