With summer arriving soon and having a recent bad experience with an air-conditioning company, a word of advice and warning is to get several quotes, especially when you’re told a complete replacement is needed.

Don’t always rely on online reviews on websites, as these can be altered or even deleted when comments don’t favor a business. The best recommendation comes from neighborhood websites and others who have had good experiences with companies.

Reputable businesses seldom have to advertise by mail so do your homework to prevent being a possible victim, even locally. It’s sad that we have to be so vigilant, but money sometimes is the name of the game, and not service.