The Town of Fountain Hills receives its primary public safety services through contracts with the Maricopa County Sheriff’s Office and Rural/Metro Corp. These agreements provide the citizens of Fountain Hills with profes­sional and modern equipped law enforcement, fire protection and emergency medical services 24 hours a day.
 

FIRE DEPARTMENT

Rural/Metro Corp. is responsible for fire protection and emergency medical services with the company providing personnel through its contract agreement.

The town owns its fire fighting equipment that includes fire engine pumpers, a multipurpose ladder truck, utility vehicles and other apparatus. Fully equipped ambulances with paramedics also are dedicated to serve Fountain Hills.

There are two fire stations in town; the main facility located on Palisades Boulevard at Avenue of the Fountains also houses administrative offices. The second station is located on Saguaro Boulevard south of Shea Boulevard. Fire prevention and building inspection service is available by contacting (480) 816-5114.

The Fountain Hills Fire Department places a heavy emphasis on fire prevention and education programs with ongoing safety programs for area schools and special events. The department also works with the town Parks and Recreation department to offer CPR training for citizens with regular monthly classes. The class uses a new curriculum called “CPR and AED for the Community & Workplace.”

Firefighters typically respond to more than 3,000 calls annually, and more than half are calls for emergency medical service. As a public service, the fire department also responds to special-duty calls such as snake removals, invalid assists and other public assistance measures.

Through the nationwide system, residents should dial 911 for any emergency, and they will be put in touch with the proper authority or agency.

Fire Station No. 1 and Fire District administration is located at 16246 E. Palisades Blvd., (480) 837-9820; non-emergency public assistance and special duty calls, (480) 945-6311.
 

LAW ENFORCEMENT

The Maricopa County Sheriff's Office maintains a squad of patrol deputies in Fountain Hills at all times, with units on the street to respond to emergencies and complaints. MCSO has established Fountain Hills as a separate administrative district that includes a detective squad and a commanding officer.

Sheriff's deputies assigned to the community provide assistance with community programs, traffic complaints and there is one school resource officer at the high school, who also works in the Middle School.

The Fountain Hills Sheriff’s Posse actively assists deputies and is involved with local neighborhood and commer­cial patrols, vacation watches, search and rescue operations, etc.

The Sheriff's Office maintains a full-service substation in Fountain Hills in Town Hall adjacent to the Magistrate Court on the first floor. The local phone number for the Sheriff’s Office is (480) 837-2047; the 24-hour number to contact Sheriff’s dispatch to report a crime or non-emergency situation is (602) 252-7840. Call 911 in all life threatening emergency situations.

The Town Council-appointed Public Safety Advisory Commission does research and advises the council on public safety issues.

The Arizona Department of Public Safety squad assigned to patrol the Beeline Highway outside Fountain Hills also has offices at Fountain Hills Town Hall.

Other services

Poison Control Center hotline — (800)-222-1222.

Community Information & Referral Services (A United Way Agency - 24 hours) cirs.org — (602) 263-8856, or (800) 352-3792 (in Arizona).

ComCare, Community Partnership for Behavioral Healthcare — (602) 251-0650.

EMPACT/Suicide Crisis Hotline — (480) 784-1500 in Maricopa County. Sexual assault hotline – (480) 736-4949 in Maricopa County

CPS Child Abuse Hotline – (888) 767-2445.

East Valley Addiction Council (EVAC) – (480) 962-7711.

National Crisis Hotline for Domestic Violence - (800) 799-7233